If your iPhone or iPod touch won't accuse

If your battery won't charge or charges slowly, or if an warning message appears, learn what to do.

Plug into power

To accuse your device, follow these steps:

  1. Connect your device to the USB cable that comes with it.
  2. Plug into one of these iii power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.

Reckoner

Plug your charging cablevision into a USB 2.0 or three.0 port on a computer that's on and not in sleep mode. Don't use the USB ports on your keyboard.

Power accompaniment

Plug your cable into a powered USB hub, docking station, or other Apple tree-certified accessory.

If yous're trying to charge wirelessly with an iPhone 8 or later, first make certain that you can charge with the USB cablevision that came with your device. If that works, then get aid with wireless charging. For a tertiary-party accompaniment, check that it's Apple certified.

When your device charges, a lightning commodities appears inside the battery icon in the status bar , or a large battery icon on your Lock Screen .

  • My device charges slowly or won't charge

  • My device stopped charging at 80 percent

  • Accessory Non Supported or Certified message

If your device charges slowly or won't charge

Follow these steps and try once more after each:

  1. Check your charging cable and USB adapter for signs of impairment, similar breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Use a wall power outlet and bank check for house connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or effort a dissimilar outlet.
  3. Remove whatsoever debris from the charging port on the bottom of your device, then firmly plug your charging cablevision into your device. If the charging port is damaged, your device probably needs service.

    Image of the charging port.

  4. Let your device charge for a one-half 60 minutes.
  5. If your device is still unresponsive, forcefulness restart your device:
    • iPhone 8 or later and iPhone SE (second generation): Press and chop-chop release the book up button. Printing and chop-chop release the volume downward button. Press and concur the side push button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod impact (7th generation): Press and hold both the side (or top) button and the volume downwards button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or before: Printing and concur both the side (or meridian) button and the Domicile button until the Apple logo appears.
  6. Permit your device charge for another half hour.
  7. If your device nonetheless won't ability on or charge, accept your device, charging cable, and charging adapter to an Apple tree Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Back up.

If your device stopped charging at 80 percent

Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a libation location.

iOS 13 and later use Optimized Battery Charging to tiresome the rate of battery crumbling by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine then that it tin can wait until you need to apply your iPhone to cease charging past lxxx per centum.* Optimized Battery Charging is active only when your iPhone predicts that it will be connected to a charger for a long menses of time.

* Information regarding your charging routine is stored but on your iPhone. The data isn't included in backups and isn't shared with Apple.

If an alert says that your accompaniment isn't supported or certified

These alerts can appear for a few reasons:

  • Your iOS device might have a muddied or damaged charging port
  • Your charging accompaniment is defective, damaged, or isn't Apple-certified
  • Your USB charger isn't designed to charge devices

Follow these steps:

  1. Remove any debris from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod bear upon.
  3. Effort a different USB cablevision or charger.
  4. Make sure that y'all have the latest version of iOS.
  5. Contact Apple Support to ready service.

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